Privacy Policy
Effective Date: March 2026 • Digital Personal Data Protection Act (DPDPA 2023) Compliant
1. Information We Collect
When you purchase our mountain harvests, we collect personal information you provide such as your name, shipping address, mobile phone number, and email address. This information is utilized strictly to fulfill your delivery, generate GST invoices, and update you on courier progress.
2. Payment Security & Zero Card Storage
All online payments are processed through RBI-authorized, PCI-DSS Level 1 compliant payment gateways (Razorpay). Sikora never collects, views, or stores your credit/debit card numbers or CVV codes on our servers. All transactions are shielded by 256-bit TLS encryption.
3. No Data Selling or Third-Party Monopolization
We believe pure agriculture demands pure ethics. We do not sell, rent, or lease your contact information to third-party telemarketers or external ad networks. Data is shared solely with verified logistics couriers to facilitate doorstep delivery.
4. Grievance Officer & Contact
In accordance with the Information Technology Act 2000 and DPDPA 2023, you may request data deletion or raise privacy concerns by contacting our Grievance Officer:
Grievance Officer: Sikora Data Protection Desk
Email: privacy@sikoraorganics.com
Registered Address: Sikora Himalayan Organics, Gangtok, Sikkim 737101, India